Admin Dashboard and Operations
Work queue-first in the admin dashboard, then move into Users and Stores for management tasks.
Audience: Platform admins and support leadsOwner: Platform OperationsUpdated March 2026Review cadence: MonthlyNext review: April 15, 2026
This guide is past its review date. Validate the workflow before relying on it operationally.
Operations Checklist
Start each day in `/dashboard/admin` and clear the queues that need platform attention first.
- Review the approval queue and route stores needing deeper work into `/dashboard/admin/stores`
- Review accessibility reports and route follow-up owners
- Verify no critical moderation or legal backlog in the dedicated workspaces
Workspace Routes
Use the admin workspace pages intentionally instead of treating the dashboard as the only control surface.
- `/dashboard/admin` for platform queues and triage
- `/dashboard/admin/users` for user directory and global role management
- `/dashboard/admin/stores` for the full store directory, platform access, and governance actions
- `/dashboard/admin/revenue` for GMV, platform fee revenue, refunds, disputes, and payout flow
- `/dashboard/admin/audit` for evidence gathering and sequence reconstruction
- `/dashboard/admin/legal` for legal document publishing and acceptance operations
- `/dashboard/admin/marketing` for public-site funnel and experiment reads
Priority Routing
Treat incidents in this order: platform access/control issues, legal/compliance issues, then content moderation and store approvals.
Escalate any production-wide incident immediately to the on-call owner.
End-of-Day Closeout
Document unresolved actions and route handoff notes through your support channel with route links and evidence IDs.
Related Docs
- `/docs/store-governance-and-approvals`
- `/docs/audit-explorer-and-evidence`
- `/docs/legal-governance-and-consent-ops`
- `/docs/release-operations-and-deployments`
- `/docs/support-operations-and-escalation`